Order Processing
When you place an order with us at EpicDarkness, we swing into action to bring your vision to life. This production process typically takes around 3-7 business days, as we want to make sure every detail is perfect before it reaches your doorstep.
Shipping
Once your order is all set and ready, we hand it over to our reliable shipping partner. They take the reins from there, swiftly whisking your package to its destination. To keep you in the loop, we’ll provide you with a tracking number so you can follow your order’s exciting journey. The shipping time usually ranges from 6-9 business days, depending on where you are. We know waiting can be hard, but rest assured, we’re working diligently to get your order to you as soon as possible.
Please note that this production time is in addition to the delivery time frames.
International Orders
We’re thrilled to ship our products worldwide because we believe EpicDarkness knows no borders. However, it’s important to note that international orders may be subject to customs and import duties. These sneaky fees vary depending on your country’s rules, so it’s best to double-check with your local customs office for the specifics. While we wish we could control these additional costs, they are the responsibility of the customer.
At EpicDarkness, we appreciate your understanding and patience throughout the process. We want your experience to be seamless and enjoyable, so if you have any questions or need assistance, our friendly customer support team is always here to help. Just reach out, and we’ll be more than happy to lend a hand.